The Art of Building a Customer Centric Organisation Course is an immersive three-day program taking place in the vibrant city of Lagos, Nigeria, from February 3 to February 5, 2026. This course is designed for business leaders, managers, and professionals eager to transform their organizations into customer-focused entities. Participants will explore innovative strategies and best practices for enhancing customer engagement, improving service delivery, and fostering a culture that prioritizes customer satisfaction.